Three Options for Preventing Broken Agreements
Getting Things DoneThe Three Options for Preventing Broken Agreements is a practical rule for dealing with commitments made to oneself: decline to make an agreement, fulfill it, or renegotiate it. Its central distinction is between a commitment that has been deliberately changed and one that has simply been abandoned. By tying that distinction to the ability to remember what has been promised, the rule presents visible, reviewable commitments as a basis for both self-trust and relief from the strain of unresolved obligations.
The Three Alternatives
The rule begins from the premise that when negative feelings arise from broken agreements, there are three ways to address them and their consequences. A person can avoid making the agreement in the first place, complete it, or renegotiate it. The three alternatives offer different responses to the same problem: whether a commitment still stands, and what action would restore clarity about it.
Not making an agreement is a form of prevention, rather than a way to repair a promise already made. Completing the agreement honors it through action. Renegotiating it changes what has been promised openly instead of leaving the original commitment in place while failing to meet it. The alternatives therefore distinguish between a decision not to commit, the fulfillment of a commitment, and a conscious change to its terms.
A Changed Appointment as a Test Case
The book illustrates renegotiation with a hypothetical appointment: someone agrees to meet on Thursday at 4:00 p.m., then finds that circumstances have changed. Given new priorities, the person decides not to attend. Simply failing to appear would leave the other party with an unfulfilled agreement; calling to change the appointment instead preserves the integrity of the relationship. The example makes renegotiation a concrete act of communication, not merely a private decision to disregard a promise.
The key consequence is that a renegotiated agreement is not a broken one. The appointment can change, but the change needs to be acknowledged with the person affected. In this example, the distinction depends not on whether the original plan remains intact, but on whether the change is communicated rather than silently imposed.
Remembering and Reviewing Commitments
The rule also explains why bringing unfinished matters out of one’s head can feel relieving. When commitments are visible, they can be considered and either acted on in the moment or consciously set aside for now. Looking at them makes renegotiation possible because the person can recognize what was promised and decide whether the promise still stands.
That possibility has a practical limit: agreements that cannot be remembered cannot be renegotiated deliberately. The problem is not simply that a commitment may be postponed; it may remain active in the mind without being available for a clear decision. Making it visible turns an unexamined obligation into something that can be completed or reconsidered, connecting the rule’s three alternatives to the wider method of collecting and reviewing commitments.
Self-Trust and the Meaning of Renegotiation
The three options are presented as responses to negative feelings associated with commitments left unfulfilled. Rather than treating every change of plan as a failure, the rule distinguishes an unannounced breach from a deliberate revision. Its example gives that distinction a relational dimension: communicating a change protects the integrity of an agreement between people, while reviewing one’s own commitments makes the same kind of conscious revision possible inwardly.
The rule’s significance lies in making commitment a choice that can be managed rather than a vague source of accumulating pressure. A person need not fulfill every original intention unchanged, but must either refrain from promising, follow through, or revise the agreement. Remembering the commitment is what makes those alternatives available; without that awareness, neither completion nor renegotiation can be chosen clearly.


